Social Discounts - 5 great ways to discount using social media

Posted by Clayton Smith on August 31, 2011

When it comes to selling your product, “discount” can be a tricky word. On one hand, discounts can be great for luring new customers or bringing back old ones, and they can also help move old inventory. But on the other hand, discounts often attract customers who are more price sensitive and less brand loyal. Discount purchasers are less likely to come back for more.

The reason is simple. Although you are giving buyers a reason to purchase (my wife would gladly trade my left arm for 40% off a yoga mat), you’re not giving them any reason to be charmed. There’s no interaction, no engagement, no reason for someone to think, “Wow, this company really is something.”

But all is not lost! There’s still room for the discount in our highly connected, prove-that-you-deserve-my-loyalty-or-I’ll-go-online-and-find-someone-who-is world. Enter the social discount.

Part traditional discount, part social networking, the social discount allows you to attract price sensitive customers and strengthen your company’s brand. The next time you feel the urge to blanket the town with 10% off coupons, consider using one of these social discounting methods instead.

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Topics: Business, business, discount, facebook, gremlin, gremln, Groupon, Marketing, money, ROI, SCVNGR, social media, tips, twitter

Opening the Floodgates: How like-gating impacts the social media marketing dynamic

Posted by Clayton Smith on August 1, 2011

Last week, for our Social Media 101 series, I wrote on the topic of like-gating. Today, we’ll look a little more closely at the concept and its impact on the business-consumer relationship.

A quick refresher: Like-gating is when a company requires a Facebook user to like its Facebook page before accessing exclusive content. The benefit of this strategy for the company is easy to see. People want exclusive content, so they like the page on Facebook, thus increasing the overall number of page fans and expanding the company’s digital audience.

Every time a person likes a company on Facebook, the company’s posts flow through the person’s Facebook news feed. The more people who see the post, the more the marketing message spreads, and the higher the company’s potential ROI on its social media marketing becomes. Because of this, likes have become a serious social currency. Like-gating is one way to leverage the phenomenon—but what impact is like-gating having on the business-consumer relationship?

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Topics: Business, business, facebook, gremlin, gremln, like, like-gate, Marketing, ROI, social media, tips

5 Lessons Social Media Marketers Can Learn From Angry Birds

Posted by Clayton Smith on July 21, 2011

If you’re reading this, it probably means you’re taking a break from playing the multi-platform breakout hit game Angry Birds. (I’ll try to keep this short so you can get back to beating Mine and Dine.)

Angry Birds, which was created by Rovio Mobile, was initially released for the iPhone in December 2009. Now, a year and a half later, Angry Birds is everywhere; iPads, iPods, android devices, PC browsers, Google Chrome, and even the PlayStation Portable. Wherever you are, there, too, are the birds. The game has been downloaded more than 250 million times.

There are several lessons social media marketers can learn from Angry Birds’ seemingly boundless success. Here are the five biggest:

1. Your campaign doesn’t have to be complex to be successful

Angry Birds is a simple concept. Launch the bird, hit the pigs. It’s an easy game to play, which means it’s an easy game to learn. Virtually anyone can pick it up and start playing in a matter of seconds, which makes it broadly appealing. When designing a far-reaching marketing strategy, keep in mind that simpler is often better.

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Topics: angry birds, Business, business, facebook, gremlin, gremln, Marketing, media, network, ROI, social, social media, tips, twitter

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