Protect Your Brand from Bad Language

Posted by Emily Lange Rodecker on November 12, 2013

Four letter words. Yuck. You know the ones we mean… that bad language that makes you cringe when you see it coming from the wrong source -- like a brand's Twitter handle. We all like to think that we would never be that social media manager who makes the mistake, but what can you do to really ensure it never happens on YOUR company's accounts?

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Topics: brand damage, Business, compliance, Compliance, compliant social media, filtration, moderation, risk management, secure social media, social branding, social media, social media for business

Protect Your Company From Rogue Employees & Social Media Meltdowns

Posted by Emily Lange Rodecker on August 1, 2013

Your employees are often your greatest brand ambassadors. They know and love the company, they’re experienced with your products and/or services, and they probably have a personal network of friends, family and followers who value their opinion. So if they want to talk about your company on their social media channels, we say “Let them!”

But what can you do when employees who are disgruntled or less-than-passionate about their jobs go rogue and lash out on their social channels, or worse – the company’s social channels?

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Topics: bring your own social, Business, compliance, Compliance, employee privacy, employee rights, employees, rogue employees, secure social media, security, social media, social media policy, social media security

The Main Event: Social Media Privacy Laws vs. Financial Industry Regulation

Posted by Emily Lange Rodecker on May 22, 2013

In one corner, there’s employee protection. In the other, securities regulation concerns. In the battle of security, what’s more important: employee privacy or industry regulation? As the number of U.S. states passing social media legislation to protect employee rights increases, so does the pushback from regulatory bodies.

In cases where your social media profile is public, the gloves are off. Your employer has the right to view your posts – as does everyone else in the world (you know, being public and all).

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Topics: Business, compliance, Compliance, employee privacy, FFIEC, internet privacy, legislation, regulatory bodies, secure social media, social media, social media compliance, social media legislation, social media privacy

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